Comcast Bulk Services Installation  855-510-1609

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Hunters Ridge Golf and Country Club ~ 28400 Hunters Ridge Blvd ~ Bonita Springs, FL ~ 34135 ~ Admin 239-992-4900 ~ Fax 239-992-9138 ~ Golf Pro Shop 239-947-6467 ~ Food & Bev 239-992-1073 ~ Security 239-992-7691
   

The entire Hunters Ridge community is part of a bulk agreement with Comcast/Xfinity. The cost of the bulk agreement is part of each homesites quarterly maintenance fees. A bulk agreement provides a package of services from Comcast/Xfinity for an agreed upon price, in this case, for seven years. If you have any questions, please contact the Administration Office at 239-992-4900.

Question: How do I get my new equipment?

Answer: Call the Fort Myers Bulk Call Center at 855-510-1609. They will ask for your zip code, use 34135. Press option #3.

Question:  Is there an installation fee?

Answer: There will be a $50 installation fee.

Question:  What number do I call for help or if I have a problem?

Answer: 1-855-510-1609 for installation, progam changes or service related issues.

Question: Can a unit owner and a renter have a separate account for additional Comcast services other than those included in the bulk agreement?

Answer: Yes. Comcast has a system in place to allow more than one account at a specific address.

Question: What is included in the bulk agreement?

Answer: Our bulk agreement package is for the X1 Platform. It includes: Extreme 105 Wireless Internet Service and Router, high definition cable service with four DVR cable boxes that you can record to or view from any of the boxes and four voice activated remote controls. Our channel package is the Limited Basic plus the Digital Starter Package with access to on-demand, and all taxes and fees for these items. Please click on this link for an overview of included equipment: Included Equipment

Question: Are there training classes on the new TV service and equipment?

Answer: Yes, Comcast will have classes, informational meetings, question and answer sessions, etc. We will let you know when they are scheduled.

Question: How do I add extra features or programing to my account?

Answer: Call Comcast directly at 1-855-510-1609

Question:  What information do I need to have before I call to set up my installation?

Answer: Please click on this link: Comcast Installation Information

Question: Do we have an account specialist from Comcast assigned to our community?

Answer: Yes, for help beyond the scope of installation, adding programming and normal outages, you can call Kim Aita at 239-672-1004.

Question: How do I pay for Comcast services?

Answer: The cost for the community bulk agreement is part of your quarterly maintenance fees. Comcast will bill you directly for services outside the scope of our bulk agreement such as phone and premium channels.



Links and Information


Sports Channel Package

Xfinity Apps


X1 Platform User Guide

Comcast Installation Information


Comcast Equipment Overview

WiFi for Dummies


Included Channel Line up